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Skype for business caches files locally on your PC or Mac to pull information quickly and efficiently. Sometimes you may need to clear your cache to resolve specific issues. This article explains how to clear your cache on your PC or Mac. Common reasons you will want to clear you Skype for Business cache include.
How do I add or change my mood message in Skype? Skype on Windows, Mac, Linux, Skype for Windows 10 (version 15), Android (6.0+), iPhone and iPad. Select your profile picture. Under your profile picture.
Default Hotkeys for the Skype Web App on Mac. The Skype web app uses almost all of the same hotkeys as the Skype app for Mac. There are some minor differences for the keyboard shortcuts used in the web app, noted below: Open Settings: Cmd+Shift+, Open Help: Cmd+Shift+H; Open Feedback: Cmd+Option+O; Refresh Skype: Cmd+Shift+R. Download Skype for your computer, mobile, or tablet to stay in touch with family and friends from anywhere.

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Your presence information is a quick way for other people to see your availability status. Presence is automatically set based on your Outlook calendar, but you can change it manually if you want to. 
 As an example, if you have a meeting currently scheduled in Outlook, your status appears as 'In a meeting' in Skype for Business. When you're in a Skype for Business audio or video call, your presence indicator appears red, as Busy, and your status is updated to 'In a call.' 
 You can also manually set your presence status to include details you want others to see. your presence can also include a personal note that appears in your Contacts list and on your contact card. This gives people more information about what you're up to. 

Change your presence statusClick the status menu drop-down arrow below your name on the Skype for Business main window, and then click the status you want to show other people. 

To revert from the status you set and have Skype for Business automatically update your status, click the status menu and then click Reset Status. 
Choose the appropriate status
Make sure you set your status accurately. The following table describes each presence status that other people may see for you, what each status means, and which ones you can set yourself. 
Note: The presence statuses are pre-set in Skype for Business, which means you can't create a custom status, but you can give your contacts more details about where you are or what you're doing by adding a personal note. 
Skype For Business Change ThemeIf your presence is
It means you are
How this status gets set
Available
Online and available to contact.
Set automatically for you based on your keyboard activity or Outlook calendar. You can also set this status when you want others to know you're in your office even though the computer is idle.
Be Right Back
Stepping away from the computer for a few moments.
You can set your presence to this anytime you want.
Away/Appear Away
Logged on but your computer has been idle, or you've been away from your computer for a specified (set by you) period of time.
Set automatically for you based on your keyboard activity or Outlook calendar. Skype for Business sets your status to 'inactive' when your computer's been idle for five minutes, and to 'away' when your status has been inactive for five minutes. (To change these default values, click the Options button, click Status, and then click the arrows next to Show me as Inactive when my status has been idle for this many minutes and Show me as Away when my status has been Inactive for this many minutes.) You can also set your presence to this anytime you want.
Off Work
Not working and not available to be contacted.
You can set your presence to this anytime you want.
Busy
Busy and don't want to be interrupted.
Set automatically for you based on your Outlook calendar. You can also set your presence to this anytime you want. If you manually set it to Busy, it will revert back to your Outlook calendar status in 24 hours, if you do not change it before then.
In a call
In a Skype for Business call (a two-way audio call) and don't want to be disturbed.
Set automatically for you based on your phone activity.
In a meeting
In a meeting and don't want to be disturbed.
Set automatically for you based on your Outlook calendar.
In a conference call
In a Skype for Business conference call (a Skype for Business meeting with audio) and don't want to be disturbed.
Set automatically for you when you have joined a conference call or a meet now session.
Do Not Disturb
Don't want to be disturbed and will see conversation notifications only if sent by someone in your workgroup.
You can set your presence to this anytime you want. If you manually set it to Do Not Disturb, it will revert back to your Outlook Calendar status in 24 hours, if you do not change your status before then.
Presenting
Giving a presentation and can't be disturbed.
Set automatically for you when you are presenting in a Skype for Business meeting. You can change this setting in the Status options window.
Out of Office
You are out of the office.
Set automatically for you based on your Outlook calendar.
Out of the office(automatic reply is on)
You have set the automatic reply feature in Outlook.
Set automatically for you when you set automatic replies in Outlook.
Offline
Not signed in. You'll appear as Offline to people whom you've blocked from seeing your presence.
Set automatically for you based on your keyboard activity or Outlook calendar.
Unknown
Your presence can't be detected.
This status might appear to contacts who are not using Skype for Business as their instant messaging program.
Note: If you use Outlook and your turn of the out-of-office notification, the note you write in Outlook displays in Skype for Business as well, and a red star or asterisk (*) appears next to your presence status at bottom of your picture display area. 


Confused about offline or out-of-office presence messages? These examples may help.
Scenario
Skype for Business message
SIGNED OUT
THE VACATION
Miguel headed out on vacation for a week and turned on Automatic Replies in Outlook to announce it. He already cancelled or declinedany meetings during the week he'd be away, and left his laptop signed out and unplugged.
SIGNED IN
THE CONFERENCE
Kayo is attending a conference this week a few hours away from town. She turned on Automatic Replies in Outlook to let her customers know she's out of town, but she'll still be getting online with Skype for Business from time to time.
THE APPOINTMENT
Chris is having a regular working week, but needs to visit his doctor during his lunch hour. He blocked out his calendar as Office of Office for 30 minutes so that colleagues will know they shouldn't book his time during that period.
THE EMERGENCY EXIT
Louisa has had an unexpected crisis at home and turned on Automatic Replies in Outlook to announce this. She didn't clear her diary yet, as she's not sure when she'll return.
THE LOCK-AND-GO
Aadi took off on Friday afternoon for a weekend of fishing. He turned on Automatic Replies in Outlook to announce this, then locked his Windows desktop computer and left Skype for Business running.
Add or remove a personal note
Type a personal note, such as 'Working from home,' at the top of your Skype for Business main window, to share current details about your status. The note will appear with your contact card. Change the note as often as you like. 
To add a personal note
In the Skype for Business main window, click the note box above your name, and then type a note, such as 'Working from home' or 'Working on a deadline, please IM instead of stopping by.'
To remove your personal note
Click the note box above your name, and, on your keyboard, press BackSpace, and then press Enter. The text in the box reverts to the default message, 'What's happening today?'
Turn your out-of-office notification on or off
If you Skype for Business account is synchronized to your Outlook calendar, an out-of-office message displays as your personal note in Skype for Business whenever you turn off the out-of-office notification in Outlook. So, for example, when you're going to be on vacation, you might set up your out-of-office notification in Outlook indicating that you're on vacation (and sharing any relevant information, such as whether you'll be checking email and who your backup is). This notification is published in your contact card and other contact listings that are displayed to your contacts in Skype for Business. 
Note: When you return for a vacation, remember to turn off the out-of-office notification. You have to go into Outlook to do this. You can't delete the note from Skype for Business. 
To turn on the notification in Outlook
In Outlook, click File > Automatic Replies > Send automatic replies, and then write your out-of-office message and schedule it for display. 

To turn off the notification in Outlook and thereby remove the message from your Skype for Business display
In Outlook, click File > Automatic Replies > Turn off. (It can take up to thirty minutes for the note to disappear from your Skype for Business display.)

To sync your Skype for Business and Outlook accounts
In the Skype for Business main window, click Options.

In Skype for Business - Options, click Personal.

Select the Update my presence based on my calendar information check box. 
Select the Display my Out of Office information to contacts in my Friends and Family, Workgroup, and Colleagues privacy relationships check box to sync your Skype for Business and Outlook accounts. 

Note: Currently, Skype for Business on Mac does not provide presence information based on your Outlook calendar. This will be available in a future update. 
Click your photo, click the Available drop-down arrow below your name, and then click the status you want to show other people. 
To revert from the status you set and have Skype for Business automatically update your status, click Automatic.


Make sure you set your status accurately. The following table describes each presence status that other people may see for you, what each status means, and which ones you can set yourself. 
Note: The presence statuses are pre-set in Skype for business, which means you can't create a custom status, but you can give your contacts more details about where yo uare or wht you're doing by adding a status message. 
If your presence is
It means you are
Available
Online and available to contact.
Busy
Busy or and don't want to be interrupted.
Do Not Disturb
Don't want to be disturbed and will see conversation notifications only if sent by someone in your workgroup.
Be Right Back
Stepping away from the computer for a few moments.
Off Work
Not working and not available to be contacted.
Appear Away
Logged on but your computer has been idle, or you've been away from your computer for a specified (set by you) period of time.


Type a message, such as 'Working from home,' to share current details about your status. Changing the message as often as you like. 
To add a status message
Click your photo, click Click to add status message, and then type a message, such as 'In training today' or 'Working on a deadline, please IM instead of stopping by.'


Click your photo, click the message you previously left, and then press Delete.
If you have any questions, come by the Help Desk at Hardman & Jacobs Undergraduate Learning Center Room 105, call 646-1840, or email us at help@nmsu.edu.
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If your presence is	It means you are	How this status gets set
Available	Online and available to contact.	Set automatically for you based on your keyboard activity or Outlook calendar. You can also set this status when you want others to know you're in your office even though the computer is idle.
Be Right Back	Stepping away from the computer for a few moments.	You can set your presence to this anytime you want.
Away/Appear Away	Logged on but your computer has been idle, or you've been away from your computer for a specified (set by you) period of time.	Set automatically for you based on your keyboard activity or Outlook calendar. Skype for Business sets your status to 'inactive' when your computer's been idle for five minutes, and to 'away' when your status has been inactive for five minutes. (To change these default values, click the Options button, click Status, and then click the arrows next to Show me as Inactive when my status has been idle for this many minutes and Show me as Away when my status has been Inactive for this many minutes.) You can also set your presence to this anytime you want.
Off Work	Not working and not available to be contacted.	You can set your presence to this anytime you want.
Busy	Busy and don't want to be interrupted.	Set automatically for you based on your Outlook calendar. You can also set your presence to this anytime you want. If you manually set it to Busy, it will revert back to your Outlook calendar status in 24 hours, if you do not change it before then.
In a call	In a Skype for Business call (a two-way audio call) and don't want to be disturbed.	Set automatically for you based on your phone activity.
In a meeting	In a meeting and don't want to be disturbed.	Set automatically for you based on your Outlook calendar.
In a conference call	In a Skype for Business conference call (a Skype for Business meeting with audio) and don't want to be disturbed.	Set automatically for you when you have joined a conference call or a meet now session.
Do Not Disturb	Don't want to be disturbed and will see conversation notifications only if sent by someone in your workgroup.	You can set your presence to this anytime you want. If you manually set it to Do Not Disturb, it will revert back to your Outlook Calendar status in 24 hours, if you do not change your status before then.
Presenting	Giving a presentation and can't be disturbed.	Set automatically for you when you are presenting in a Skype for Business meeting. You can change this setting in the Status options window.
Out of Office	You are out of the office.	Set automatically for you based on your Outlook calendar.
Out of the office(automatic reply is on)	You have set the automatic reply feature in Outlook.	Set automatically for you when you set automatic replies in Outlook.
Offline	Not signed in. You'll appear as Offline to people whom you've blocked from seeing your presence.	Set automatically for you based on your keyboard activity or Outlook calendar.
Unknown	Your presence can't be detected.	This status might appear to contacts who are not using Skype for Business as their instant messaging program.

Scenario	Skype for Business message
SIGNED OUT
THE VACATION	Miguel headed out on vacation for a week and turned on Automatic Replies in Outlook to announce it. He already cancelled or declinedany meetings during the week he'd be away, and left his laptop signed out and unplugged.
SIGNED IN
THE CONFERENCE	Kayo is attending a conference this week a few hours away from town. She turned on Automatic Replies in Outlook to let her customers know she's out of town, but she'll still be getting online with Skype for Business from time to time.
THE APPOINTMENT	Chris is having a regular working week, but needs to visit his doctor during his lunch hour. He blocked out his calendar as Office of Office for 30 minutes so that colleagues will know they shouldn't book his time during that period.
THE EMERGENCY EXIT	Louisa has had an unexpected crisis at home and turned on Automatic Replies in Outlook to announce this. She didn't clear her diary yet, as she's not sure when she'll return.
THE LOCK-AND-GO	Aadi took off on Friday afternoon for a weekend of fishing. He turned on Automatic Replies in Outlook to announce this, then locked his Windows desktop computer and left Skype for Business running.